Customer Help
Last updated 27 July 2024
Customer Help
Orders and Shipping
Where is Island Office Furniture located?
We’re conveniently situated at 16 Precision Street, Kya Sands, Randburg, Gauteng, South Africa, 2163. Visit our showroom or shop online at www.iofficefurniture.co.za.
What types of office furniture do you sell?
We offer a comprehensive selection, including ergonomic chairs, office desks, public seating, boardroom tables, file cabinets, reception furniture, and more!
Do you offer used or refurbished furniture?
Currently, we focus on providing high-quality new office furniture.
Do you offer a variety of colors and styles?
Yes! We have a diverse range to cater to different preferences and office aesthetics.
Can I customize furniture pieces?
In some cases, customization options might be available. Contact our sales team for details on specific products.
How do I place an order?
You can order online through our website or visit our showroom to speak with a representative.
What are your payment methods?
We accept all major credit cards, debit cards, and secure online payment options. We can also discuss flexible payment plans for larger purchases.
Do you offer delivery?
Yes, we offer efficient delivery services throughout Gauteng. We can also arrange furniture installation for an additional fee.
Additional Services & Information:
How long does delivery usually take?
Delivery timeframes can vary depending on your location and the size of your order. We’ll provide an estimated timeframe upon confirmation.
What is your return policy?
We offer a customer-friendly return policy. You can return most unused items within a specific timeframe for a full refund or exchange. Refer to our detailed return policy on the website for exact terms.
Do you have a warranty on your furniture?
Yes, most of our products come with manufacturer warranties for your peace of mind. Warranty details are available on individual product pages and in our warranty information section.
How can I contact customer service?
Our friendly customer service team is available via email (info@islandofficefurniture.co.za), phone (073 317 4760), or live chat on our website.
Do you offer design consultations?
While we don’t offer full-fledged design services, our knowledgeable staff can provide expert advice and help you choose furniture that optimizes your workspace.
Can I create an account on your website?
Yes! Creating an account allows you to manage your orders, wishlist items, and track delivery updates. Sign up today for a streamlined shopping experience.
Do you offer bulk order discounts?
Absolutely! We provide special pricing and dedicated account management for corporate clients and bulk orders. Contact our sales team for more information.
What are some tips for creating a productive workspace?
Investing in ergonomic furniture is key, but consider incorporating elements like natural light, comfortable seating areas, and organized storage solutions for an optimal work environment.